By Gretchen M. Spreitzer,Robert E. Quinn
A publication within the college of Michigan company institution Series
Read or Download A Company of Leaders: Five Disciplines for Unleashing the Power in Your Workforce (J-B US non-Franchise Leadership) PDF
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This publication offers the services of gurus on management and entrepreneurship. They study the entrepreneur from a private, organizational, and multidimensional standpoint. additionally, winning marketers from revenue and not-for-profit organisations, from and software program businesses, and from production and repair companies joined with counsel prone, academicians, and researchers to deliver a less assailable realizing of the characteristics that give a contribution to winning management in growth-oriented organizations.
Bored with the 9-to-5 grind and wish how to earn or to complement your source of revenue? effortless. The media has named the transforming into development towards micro-entrepreneurship "the upward push of the artistic Class," "the Gig Life," or "the freelance financial system. " All of these discuss with the approximately four million staff who have been self-employed this prior 12 months, and hundreds of thousands of others who at the moment complement their source of revenue with freelance paintings.
Kundenorientierung ist der Erfolgsfaktor, an dem sich Prozesse, Leistungen und Mitarbeiter messen lassen. Der Dienstleister von heute muss seine Leistungen entwickeln und vermarkten, er muss Prozesse beherrschen, Kapazitäten planen, seine Mitarbeiter motivieren und den Erfolg steuern. Daher werden in diesem Buch aus allen traditionellen BWL-Bereichen die Besonderheiten des Managements von Dienstleistungen herausgearbeitet, um ein stringentes Dienstleistungsmanagement zu entwickeln.
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